Technical Review Technical Support Workshop 
Scrum.org
NOVEMBER 24, 2021
Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technical support, and preparation for new releases. One of the reviewers of this article, Maarten Dalmijn , noted that he missed “product discovery” as a core activity in the work by Bass (2018).
NimbleWork
JANUARY 4, 2024
Consider a tech company with a hybrid setup. Performance reviews consider the nature of work – sales teams might have different metrics than developers. Provide Adequate Technical Support For Remote Work Setups For remote employees to perform optimally, ensuring they have the right technical support is crucial.
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Epicflow Blog
SEPTEMBER 22, 2021
Makes it possible to deliver more projects due to working at full capacity; typically increases team output by 20%. Customer onboarding runs without any difficulties due to: . – technical support, . Epicflow support team provides assistance by phone, email and in the live chat. – intuitive interface, .
Leading Agile
OCTOBER 10, 2018
In any enterprise that depends heavily on information systems, business agility is not possible without technical agility. Once a technology becomes part of the environment it tends to stay there, even after the shine wears off. During a workshop for one of the teams, I learned they did not write or maintain application code.
Epicflow Blog
JULY 14, 2020
This criterion is based on the interface friendliness, the availability of technical support, a mobile app, and user guidelines. . Technical Support. They will happen regardless of the solution you choose, so be ready to select the service where support is delivered at a high level. . So check it up as well.
Epicflow Blog
OCTOBER 13, 2022
Let’s start from the “technical side”, namely the data input. They seem to be little things, but the tool can work improperly due to the data inconsistencies, and the outcome won’t be as good as expected. . And finally, the users should be provided with overall support – onboarding, workshops, technical support, etc. .
Epicflow Blog
APRIL 19, 2024
This includes educating users on how to use Epicflow effectively: conducting training sessions/workshops or providing online tutorials to familiarize users with the software’s features and functionalities. We will use the serious game workshop as an enabler for understanding the value of Epicflow Step 2.
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