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Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technicalsupport, and preparation for new releases. One of the reviewers of this article, Maarten Dalmijn , noted that he missed “product discovery” as a core activity in the work by Bass (2018).
In view of the tendency towards digital transformation, a modern project manager should have knowledge in Cloud Technology, SAP Global Systems, SFDC, Gainsight, Pendo, and Tableau. What’s interesting is that CEOs consider leadership skills as important as the technical ones. Leadership skills. Business skills. Digital skills.
Software development has changed radically in recent years, so why are our processes still the same? Release management is a modern solution to the unique challenges softwareengineers and project managers face today. This software project management method covers everything from ideation to release. Technicalsupport.
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