Remove Software Developers Remove Technical Review Remove Technical Support
article thumbnail

7 Steps for Effective Problem Management in IT

ProjectManager.com

Information technology (IT) is a broad field that encompasses anything related to computer technology. That can include networking, hardware, software, the internet and the people that work with these things. Teams that work in IT are there to support these technologies and the people who use them.

article thumbnail

Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

A change control board is sometimes referred to as a change review board. A change control board looks at change requests which are then reviewed in detail. These teams can be software developers, testers, quality assurance offices, marketing teams, etc. Customer Service/Technical Support/Help Desk Agents.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Choosing a Project Management Tool: Epicflow vs. Project Online by Microsoft

Epicflow Blog

In addition, some of them have an area they manage best, e.g. Primavera is considered to be more suitable for construction projects, Jira – for software development, Epicflow is for managing multiple projects and resources, and so on. . Customer onboarding runs without any difficulties due to: . Implementation.

article thumbnail

The Hidden Cost of Open-Source Project Management Software

Wrike

If you have a strong technical team and run multiple projects simultaneously, open-source project management software may be the right fit for you. Project management software free trials: Project management software free trials provide all the benefits of a chosen premium software for a limited time.

article thumbnail

Agile Product Development: Agile Methodology Explained

Epicflow Blog

There is no doubt now that Agile is not just a buzzword, but a really working methodology that takes software development to the next level. . SDLC (software development life cycle) is a sequential approach to software development. Linear sequential product development methodology. . Delivery. .

article thumbnail

Top 5 Skype Alternatives for Video Conferencing & VoIP

TrustRadius Project Management

Product Price Primary Function Best Use Case trScore Reviews Zoom $ Video conferencing, webinar, VoIP All-in-one online communications platform 8.9 Click here TeamViewer $$$ Remote access and support platform Remote IT support, video conferencing for IT teams 8.4 Click here. TeamViewer. Webex Meetings.

article thumbnail

Top 10 Jira Alternatives for Seamless Project Management

ProProfs Project Management

But now, Jira has developed into a powerful project management tool with integrations and a kanban board, making it easier for technical support and development teams to get work done faster. VersionOne is a great alternative software for Jira that makes project management easy. Why Look for a Jira Alternative?