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The Bad Apple Effect: How Negativity Can Sabotage Teams’ Performance

Scrum.org

The Bad Apple Effect can deeply sabotage a teams performance and development. Even with talented, capable players, their respective teams often underperformed and struggled to progress in their development. Still, these negative attitudes were affecting the whole team's morale and teamwork.

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How to Make a Change Management Communication Plan

ProjectManager.com

Change management communication is a key process to ensure that change is implemented properly by making sure everyone understands that change. Change management communication is a process used to get buy-in from stakeholders and have them support organizational change. What Is Change Management Communication?

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10 Free Goal-Setting and Tracking Templates for Excel and Word

ProjectManager.com

This is achieved through the simple process of vetting goals. When this process is complete, the goals collected will be specific, measurable, attainable, relevant and time-bound. Now, those goals must be communicated to the team responsible for executing the individual tasks that will lead to achieving those goals.

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Service Design: Process, Tools and Techniques

ProjectManager.com

This requires first understanding what service design is and how the process works. It’s a collaborative process that aims to improve and innovate service offerings by understanding customers’ needs, expectations and pain points and aligning them with the capabilities and goals of the organization providing the service.

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. The amount of bad data causes teams to waste valuable time during their workflow, and decreases their number of targeted prospects.

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What Is a Post-Implementation Review in Project Management?

ProjectManager.com

In short, a post-implementation review is a process to evaluate whether the objectives of the project were met. How do you lead a post-mortem on your project to learn how to repeat the good stuff and lose the bad stuff? The project might be over, but the post-implementation or post-project review process continues.

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7 Ways Project Manager Roles Are Changing

ProjectManager.com

These new skills are reflected in the new Project Management Institute (PMI) guidelines for certification and professional development units (PDUs) needed to maintain certification, a new triad of skills they’re calling the “Talent Triangle.” So, you’re asked to wear more hats, but you’ve only one head. What do you do?