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7 Steps for Effective Problem Management in IT

ProjectManager.com

Information technology (IT) is a broad field that encompasses anything related to computer technology. Teams that work in IT are there to support these technologies and the people who use them. Unfortunately, the promise of technology often falls short of reality, and things malfunction. What Is Problem Management?

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What Makes A Good Product Owner?

Scrum.org

Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technical support, and preparation for new releases. One of the reviewers of this article, Maarten Dalmijn , noted that he missed “product discovery” as a core activity in the work by Bass (2018).

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How to Improve Employee Efficiency by Optimizing Daily Tasks

Sandeep Kashyap

Ensuring smooth operations while managing resources effectively is critical, yet high employee turnover presents a significant obstacle. Increased errors When agents rush due to inefficiencies, mistakes pop up like mushrooms after the rain. Evaluate existing technology and tools to determine if they are outdated or inefficient.

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Mobile Device Policy

Alan Parker Blog

IT Department : IT personnel responsible for implementing and maintaining the mobile device management (MDM) system, ensuring compliance with the policy, and providing technical support. Ensure that the policy is approved by management and reviewed regularly.

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12 Factors To Consider When Managing A Hybrid Workforce

NimbleWork

Consider a tech company with a hybrid setup. Performance reviews consider the nature of work – sales teams might have different metrics than developers. Provide Adequate Technical Support For Remote Work Setups For remote employees to perform optimally, ensuring they have the right technical support is crucial.

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Choosing a Project Management Tool: Epicflow vs. Project Online by Microsoft

Epicflow Blog

Makes it possible to deliver more projects due to working at full capacity; typically increases team output by 20%. Task List presents the list of your tasks automatically sorted by their priority and shows information related to a certain task. Customer onboarding runs without any difficulties due to: . Implementation.

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Top 15 PMO tools for your business in 2025

Epicflow Blog

Lets briefly review the key reasons why having PMO software tools is critical for your business. While Jira excels at bug tracking, its usability for broader project management tasks or non-development use cases may present challenges. It stands out as an excellent choice for PMOs due to its flexibility and collaborative capabilities.

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