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Service Design: Process, Tools and Techniques

ProjectManager.com

This requires first understanding what service design is and how the process works. It’s a collaborative process that aims to improve and innovate service offerings by understanding customers’ needs, expectations and pain points and aligning them with the capabilities and goals of the organization providing the service.

Process 366
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How to Make a Service Blueprint (Example & Template Included)

ProjectManager.com

Businesses need to plan and organize their resources to improve both the employees’ and customers’ experiences, a process called service design. A service blueprint is a mapping tool used in that process. It’s a flexible, focused look at an organization’s service processes that includes the customer’s perspective.

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How to Track Project Progress: Tools & Best Practices

ProjectManager.com

Now you can sit back and watch the process unfold. Its the application of careful planning and processes with an emphasis on practicality. This high-level information helps project teams and stakeholders understand at a glance the current state of the project. This is information that resource utilization can provide.

PMO 370
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Pilot Project: Meaning, Benefits and Example

ProjectManager.com

A pilot project is a small-scale, preliminary study or test run of a new concept, process, product or service before full-scale implementation. Whether used to test a new software system, launch new infrastructure or develop a new process before full adoption, it still requires project management software to reap all those benefits.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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7 Ways Project Manager Roles Are Changing

ProjectManager.com

Develop business acumen Understand markets Know industry trends Build stakeholder relationships Be clear on company logistics Stay informed on marketing campaigns Grasp business model Basically, you need to stay nimble on the job and always keep learning. Post-project analysis also has improved continuous learning and process optimization.

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7 Creativity hacks to try with your team

Rebel’s Guide to PM

Creativity is the cornerstone of innovation. Getting innovative solutions often means empowering your team to be more creative. The problems start if you don't go into a brainstorming session with the objective of being deliberately intentional about innovative thinking. And build in lots of informal communication.

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