A Master Class on Building and Maintaining Stakeholder Relationships

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Research has shown that 90% of a project manager’s time is spent on stakeholder communication. Poor or non-existent stakeholder communication is one of the leading causes of project failure. If this much time is allotted to communicating progress and project needs, project managers must create an intentional and personalized communication channel for each stakeholder. This fosters an environment in which a PM can effectively maintain the relationship while also ensuring the project's needs are met.

In this webinar, Americo will walk you through best practices for communicating with stakeholders and will discuss:

How to educate and set expectations for external end-clients/stakeholders
Best ways to provide visibility and transparency to clients/stakeholders
What stakeholders are interested in hearing
How to handle difficult stakeholders

June 2, 2022 at 11:00am PDT, 2:00pm EDT, 7:00pm BST

Brought to you by:

Americo Pinto, Founder and Chair at PMO Global Alliance

Americo Pinto is a PMO expert and researcher, with large experience in complex projects and PMOs in Latina America and Europe. He is the Chair of the Board of Directors of the PMO Global Alliance, the worldwide community of PMO professionals. In 2011, Americo received in Dallas, USA, at the PMI Global Congress, the "Distinguished Contribution Award" for his contribution to the development of project management practices.

He has more than 20 years of experience in PMOs, Portfolio and Project Management. He worked as a Senior Executive and Project Manager in companies such as Arthur Andersen, Deloitte, Dinsmore Associates, Compass International and Noorden Group. Currently, he is Chairman at PMO Global Alliance.Americo Pinto works as a professor at the most prestigious universities in Latin America and Europe. He is also a Doctoral Candidate at ESC Rennes School of Business, in France.

For six years he was Vice-President of Programs and Vice-President of Professional Development at PMI Rio de Janeiro, Brazil Chapter. In this volunteer position he was in charge of several initiatives on project management development. Currently, Americo is an active volunteer in several international initiatives with PMI. Americo Pinto has published five books about project management and PMOs. He is certified as PMP (Project Management Professional), and he has a Business Administration Degree and also a Masters in Business Administration.

Project Management Update