Sat.Apr 20, 2024

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Service Continuity Management

Alan Parker Blog

Introduction The Purpose The primary purpose of service continuity management is to maintain sufficient service availability and performance in the event of a disaster. The practice is essential in ensuring an organisation can withstand and respond to high-impact disruptions that might compromise its core operations and credibility. By focusing on organisational resilience, service continuity management supports the ability to enact an adequate response, safeguarding the interests of key stakeho

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Mary and John on the Critical Path

Musings on Project Management

In project management school, the lesson on Critical Path includes this rule:Apply resources first to the critical path, and subordinate demands of other paths to ensure the critical path is never starved.Beware this hazard: Resources may be real people: The problem of applying resources arises when we move from the abstract of 'headcount' to the real world of 'Mary' and 'John'.

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Service Configuration Management

Alan Parker Blog

Introduction Purpose Service Configuration Management is essential for effectively managing IT services. It systematically manages configuration items (CIs) critical to the IT infrastructure and services. Service Configuration Management is designed to ensure that accurate and reliable information about service configurations and the CIs that support them is available, which is essential for successful IT operations.

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Taking Agile to the next level

Brett Harned

It's a dreary Saturday morning. I'm scrolling Apple News while I'm drinking my coffee. I see this: Lessons From a 20-Person Polycule. Horrible link embed courtesy of nytimes.com. Of course, I'm clicking that link. You probably did too. NYTimes know what they're doing. There's so much curiosity here. Sex stuff aside, there's a lot to think about when it comes to relationships, emotions, and boundaries.

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The 2nd Generation of Innovation Management: A Survival Guide

Speaker: Chris Townsend, VP of Product Marketing, Wellspring

Over the past decade, companies have embraced innovation with enthusiasm—Chief Innovation Officers have been hired, and in-house incubators, accelerators, and co-creation labs have been launched. CEOs have spoken with passion about “making everyone an innovator” and the need “to disrupt our own business.” But after years of experimentation, senior leaders are asking: Is this still just an experiment, or are we in it for the long haul?