Outcomes Are Overrated: Build Capabilities That Deliver Every Time
Scrum.org
DECEMBER 30, 2024
Outcomes Are the ResultCapabilities Are the Key by Cesario Ramos. It seems that at Toyota they say, Improve for improvements sake. The many books on Toyota TPS tell us they dont focus on quick fixes or chasing short-term goals. Instead, they build systems and processes that get better every day, no matter what. But in my experiencethis does not happen that often in most organizations Too many companies set arbitrary targets, chase the numbers, and celebrate short-term wins.
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