Development Team Review Monitoring Technical Support Underperforming Technical Team 
Leading Agile
JANUARY 28, 2019
I’m not suggesting this degree of simplification is automatically or always a Bad Thing. It can become a Bad Thing when we lose sight of the larger context of our work. Technical support. Software developers/maintainers. A simple pass/fail assessment may be useful at times. Only One Customer?
Leading Agile
OCTOBER 10, 2018
Most systems implemented in large IT organizations are point solutions implemented to solve local (departmental, business unit, or team) problems. I was showing their development teams how to automate functional tests using Cucumber. But if you tried to use one as a crop-duster, you’d achieve very poor results.
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