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7 Steps for Effective Problem Management in IT

ProjectManager.com

There is a problem manager, who is the owner of the problem management process and is a liaison for all team members, manages the known error database, closes problems and coordinates review. The problem solving team can be an internal technical support team, or a group of external suppliers or vendors.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

Approvers work closely with managers to approve and direct change in the organization and/or project. These teams can be software developers, testers, quality assurance offices, marketing teams, etc. Customer Service/Technical Support/Help Desk Agents. Business Stakeholders.

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Agile Product Development: Agile Methodology Explained

Epicflow Blog

There is no doubt now that Agile is not just a buzzword, but a really working methodology that takes software development to the next level. . SDLC (software development life cycle) is a sequential approach to software development. Linear sequential product development methodology. . Delivery. .

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Top 5 Skype Alternatives for Video Conferencing & VoIP

TrustRadius Project Management

In the modern business landscape, it is not feasible to close every conversation you may have throughout the day. Zoom integrates well with many other popular business tools, like Slack , Salesforce , and Google tools, and specializes in solutions for telehealth services, education, and software development. Best Use Case.

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Practical Simplification in Agile

Leading Agile

If we sell a software product, or we sell a service that is supported by software systems behind the scenes, we have “internal” customers as well as the “external” one, such as: Operations. Technical support. Software testers. Software developers/maintainers.

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Risk Management Plan Example (Comprehensive Guide+Tempalte)

PM Basics

It comes from my practical experience working on software development projects. During planning, the Risk Register should be close at hand. Hire a technical support team to quickly fix the equipment if needed. In this article, you’ll find the real-life project risk management plan example.