Scrum.org

NOVEMBER 24, 2021

Each post discusses scientific research that is relevant to our work with Scrum and Agile teams. Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technical support, and preparation for new releases. When agile meets the enterprise. Verwijs, C., & Russo, D.

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2014 2008 Technical Review 2019 233

Project Bliss

MAY 22, 2018

For about 9 months I was technical support writing emails to users. While working in the tech support department, I saw that the email they sent to the users had to go through a time-consuming vetting process that cost a lot of money. I was going to ask you about Agile. All my colleagues work under an Agile approach.

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Certification Software Developers Software Development SCRUM 149

Proofhub

AUGUST 10, 2021

Support workers like technical support agents, customer service agents, digital marketers, and other professionals in similar niches have, at large, turned their homes into offices, achieving great things for the business.

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2021 Monitoring Technical Support Energy 166

Epicflow Blog

JANUARY 30, 2025

Agile, Waterfall, or Hybrid). Jira Jira is a widely used project management software, particularly well-suited for Agile teams in the IT sector. Designed with robust Scrum features for sprint planning and tracking development statuses, Jira supports efficient workflows tailored to software development projects.

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PMO 2025 Software Review Technical Review 52

Epicflow Blog

JANUARY 30, 2025

Agile, Waterfall, or Hybrid). Jira Jira is a widely used project management software, particularly well-suited for Agile teams in the IT sector. Designed with robust Scrum features for sprint planning and tracking development statuses, Jira supports efficient workflows tailored to software development projects.

PMO 52

PMO 2025 Software Review Technical Review 52

Epicflow Blog

SEPTEMBER 22, 2021

Roadmap gives combined information from multiple waterfall and agile projects to provide an aggregated timeline view. – technical support, . Epicflow support team provides assistance by phone, email and in the live chat. Project Home gives quick access to projects recently worked-on and the important ones.

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Software Review Technical Review Artificial Inteligence Aerospace 85

ProProfs Project Management

MARCH 4, 2021

But now, Jira has developed into a powerful project management tool with integrations and a kanban board, making it easier for technical support and development teams to get work done faster. The tool is best for any agile project management team, irrespective of their size. Support desk is not organized.

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Technical Review Development Team Review Software Review Risk Management 95

Epicflow Blog

JUNE 17, 2022

Efficient product portfolio management allows a company to be agile and respond to arising market demands. Usability: interface, technical support, and availability of a mobile app; Architecture: security and integration opportunities; Vendor reputation and feedback; Cost and terms of use.

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Technical Support Risk Management PMI Defining 98

PM That Works

APRIL 26, 2024

This capability allows for proactive adjustments in resource deployment, such as in the rollout of new technology platforms, where AI anticipates the need for additional technical support, facilitating smooth transitions and minimizing disruptions.

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Artificial Inteligence Logistics Technical Support Engineering 49

Wrike

OCTOBER 24, 2017

They’re borrowing from agile methodologies and figuring out how to scale these processes across their large teams and across their companies. AI and agile) to establish a new norm in Operational Excellence. . Without their team’s support and buy-in, managers can’t expect to achieve any of their goals and production can wind to a halt.

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Underperforming Technical Team Agile Manufacturing Sustainability 37

Axosoft

SEPTEMBER 22, 2016

The tools you use should not only be powerful, but agile and versatile, and Axosoft provides just that. The tools you use should not only be powerful, but agile and versatile, and Axosoft provides just that. It Does What It Does. It’s important to always remember that this software does not make anyone a better project manager.

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Software Review SCRUM Software Technical Review 60

Leading Agile

OCTOBER 10, 2018

Business agility means having the capability to “turn on a dime” at low cost and with low risk, to drive innovation, respond to market changes, and overcome the competition. In any enterprise that depends heavily on information systems, business agility is not possible without technical agility.

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Technical Review Software Review Underperforming Technical Team Engineering 96

Epicflow Blog

OCTOBER 20, 2020

Every project manager should have a strong understanding of project theories and methodologies, and be able to apply them in his or her work: Agile, . PMI Agile Certified Practitioner (PMI-ACP) (costs from $435 for members and $495 for non-members); . What Should a Project Manager Know and What Skills Should He/She Possess?

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Technical Review Certification PMI 2027 98

Wrike

APRIL 3, 2025

Their resources section will mention event management, design, and marketing professionals, as well as logistics and technical support. Development delays, which they manage by using a project management method like Agile to break their work into manageable phases and sprints.

Software Review 36

Software Review Development Team Review Logistics Risk Management 36

nTask

MARCH 30, 2021

Lack of technical support. Inefficient customer support. Jira is the Agile teams’ first choice. Before we get to the list, let us take a look at why you need to switch to a Bitrix alternative. 6 Reasons To Switch To Bitrix24 Alternatives: Here are some of the reasons why you should switch to software like Bitrix24.

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2021 Software Review Technical Review Technical Support 78

Planio

FEBRUARY 16, 2022

What this means is that you get the power and functionality of Redmine, but with an updated user interface, more features (like Agile boards , dedicated Help Desks , Git & Subversion hosting , Team Chat , and more), and 24/7 access to customer support. You can also switch views to see your projects as an Agile board (i.e.,

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Software Review 2012 2013 Engineering 78

International Institute for Learning

APRIL 5, 2023

There are two types of support needed for project management AI systems: technical support and project management continuous improvement knowledge extracted from the capturing of project best practices. There may be a separate functional unit, perhaps as part of the IT organization, responsible for technical support.

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Artificial Inteligence Underperforming Technical Team Technical Review PMO 59

Teamweek

JULY 2, 2018

Agile methodology. What really sets JIRA apart is the fact that the software is based on the Agile methodology. Agile is ideal for programming because it creates development cycles. However, it’s certainly a great option for anyone looking to implement Agile into their team’s workflow. Great support team.

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Technical Support Agile Software Controlling 45

Axosoft

SEPTEMBER 22, 2016

The tools you use should not only be powerful, but agile and versatile, and Axosoft provides just that. The tools you use should not only be powerful, but agile and versatile, and Axosoft provides just that. It Does What It Does. It’s important to always remember that this software does not make anyone a better project manager.

Software Review 45

Software Review SCRUM Software Technical Review 45

Epicflow Blog

APRIL 19, 2024

Flexibility : Epicflow is applicable to any project management methodology you stick to, including Agile. Technical support: Epicflow’s support team provides live support via Skype and e-mail, calls, a help desk, and a learning center (Wiki Epicflow).

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Software Review Consulting Technical Review Technical Support 52

Techno-PM

SEPTEMBER 26, 2022

Scrum is a framework in the Agile methodology that follows short development cycles, or sprints, to accomplish a complex project. A Scrum Master primarily plays the role of a servant-leader, who follows the Scrum framework and coaches the team on the principles of the Agile methodology. Download Project Management Templates!

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SCRUM Technical Review Technical Support Monitoring 36

Project Pulse Journal

MARCH 13, 2024

Agile Adaptability Dynamic work environments online, hybrid, and virtual project teams offer flexibility and agility, allowing for rapid adaptation to changing project requirements and market conditions.

PMO 52

PMO Technical Review Governance Government 52

Wrike

APRIL 5, 2021

Technical support. Speaking of productivity, we’ve compiled some base checklists you can use to get started with your release management plan, including one that can be used for Agile in IT operations. Agile software release checklist. The phases include: Product management. Development. Quality assurance.

Software Review 41

Software Review Engineering Software Developers Software Development 41

Wrike

NOVEMBER 11, 2022

That might look like a technical support ticket for an IT provider, a creative brief for a marketing department, or a repair order for a facilities team. That means squeezing their round work pegs into the provider’s square holes, using whatever templates, layouts, and business processes are included.

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Technical Support 2022 Software Engineering Defining 36

ProProfs Project Management

MAY 4, 2021

Promotes Organizational Agility. Typically, you should be looking to onboard: Technical support. By minimizing the number of repetitive manual tasks through automation, employees can be more focused on generating more significant revenue for the business. Related Read: How to Use Technology to Increase Your Productivity.

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Process Planning Technical Review Underperforming Technical Team 52

Alan Parker Blog

AUGUST 4, 2024

This includes setting up security measures, providing technical support, and monitoring compliance. Agility and Scalability A BYOD policy can help organizations scale up or down quickly. Provide ongoing technical support to assist with any issues related to BYOD.

Technical Review 52

Technical Review 2022 Technical Support Software Review 52