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Each post discusses scientific research that is relevant to our work with Scrum and Agile teams. Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technicalsupport, and preparation for new releases. Journal of Software: Evolution and Process , 33 (1), e2311.
Every project manager should have a strong understanding of project theories and methodologies, and be able to apply them in his or her work: Agile, . PMI Agile Certified Practitioner (PMI-ACP) (costs from $435 for members and $495 for non-members); . The core features of any project management software are the ability to .
Software development has changed radically in recent years, so why are our processes still the same? Release management is a modern solution to the unique challenges softwareengineers and project managers face today. This software project management method covers everything from ideation to release. Technicalsupport.
That might look like a technicalsupport ticket for an IT provider, a creative brief for a marketing department, or a repair order for a facilities team. Each request will need different fields, ranging from software error details, to creative asset requirements, all the way to photographs of a broken window that needs to be fixed.
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