The project customer role
Rebel’s Guide to PM
MARCH 23, 2022
This is an edited extract from my book Customer-Centric Project Management , co-authored with Phil Peplow (Routledge, 2012). It could also include those who will be the customer of the end product, for example, the Senior User in PRINCE2® terminology. As any project manager will know, projects do not exist in a vacuum.
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