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What is IT Service Management?

The IIL Blog

Most of these roles were based on aspects of IT operation, such as mainframe operation and maintenance, which later evolved into software development and commercialisation. As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve.

2007 78
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Misunderstanding Making Decisions in the Presence of Uncertainty

Herding Cats

Hybrid–Agile Software Development Anti–Patterns, Risks, and Recommendations,” Paul E. McMahon, Cross Talk: The Journal of Defense Software Engineering , July/August 2015, pp. Nord, CrossTalk: The Journal of Defense Software Engineering , May/June 2013. Federal Government, in support of OMB Circular A-123.”.

2003 46
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Cone of Uncertainty Bibliography

Herding Cats

I work in a domain where the CoU is baked into the Integrated Program Performance Management (IPPM) processes flowed down from the buyer, in this case, the Federal Government. IEEE Transactions on Engineering Management , 57 (4), pp. Olagbemiro, Naval Postgraduate School Dissertation, December 2008. Newnes, Linda B.,

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Without a Root Cause Analysis, No Corrective or Preventive Action is Credible - Part 1

Herding Cats

“What factors lead to software project failure?” June Verner, Jennifer Sampson, and Narciso Cerpa, Second International Conference on Research Challenges in Information Science, 2008. “A What Are Problem Causes of Software Projects? Data of Root Cause Analysis at Four Software Companies,” Timo O. Lehtinen and Mika V.

2014 45
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Microeconomics and Risk Management in Decision Making for Software Development

Herding Cats

If we look at the discipline of software engineering, we see that the microeconomics branch of economics deals more with the types of decisions we need to make as software engineers or managers. Software engineering economics." IEEE Transactions of Software Engineering, 1 (1984): 4-21.

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Cone of Uncertainty - Part Cinq

Herding Cats

Barry Boehm's work in “Software Engineering Economics”. 4] Defense Acquisition Guide , Chapter 4, Systems Engineering , 15 May 2013. [5] Software Engineering Economics”. Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10] Software Eng., Agile 2008 Conference. [18] Air Force. [4]

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Cone of Uncertainty - Part Trois

Herding Cats

Barry Boehm's work in “Software Engineering Economics”. 4] Defense Acquisition Guide , Chapter 4, Systems Engineering , 15 May 2013. [5] Software Engineering Economics”. Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10] Software Eng., Agile 2008 Conference. [18] Air Force. [4]