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What is IT Service Management?

The IIL Blog

Most of these roles were based on aspects of IT operation, such as mainframe operation and maintenance, which later evolved into software development and commercialisation. As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve.

2001 78
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Implications of Artificial Intelligence on Project Management

The IIL Blog

The future of AI in project management will depend on how we implement, use, and govern it! He served on the Global Board of Directors Project Management Institute Global Board of Directors from 2007-2012 and was elected Board Chair in 2010. He received the PMI Fellow award in 2017. Euguene earned an M.S. He is a retired U.S.

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Reading List for the Cone of Uncertainty

Herding Cats

A Quick Estimation Approach to Software Cost Estimation," Leckraj Nagowah, Hajrah BibiBenazir, and Bachun, African Conference on Software Engineering and Applied Computing , . "A A Probabilistic Method for Predicting Software Code Growth," Michael Ross, Journal of Cost Analysis and Parametrics 4:127-147, 2011. "10

2012 48
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Microeconomics and Risk Management in Decision Making for Software Development

Herding Cats

If we look at the discipline of software engineering, we see that the microeconomics branch of economics deals more with the types of decisions we need to make as software engineers or managers. Software engineering economics." IEEE Transactions of Software Engineering, 1 (1984): 4-21.

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Misunderstanding Making Decisions in the Presence of Uncertainty

Herding Cats

Hybrid–Agile Software Development Anti–Patterns, Risks, and Recommendations,” Paul E. McMahon, Cross Talk: The Journal of Defense Software Engineering , July/August 2015, pp. Architecting Large Scale Agile Software Development: A Risk–Driven Approach,” Ipek Ozkaya, Michael Gagliardi, Robert L. Kirkeboen, G., &

2003 46
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Without a Root Cause Analysis, No Corrective or Preventive Action is Credible - Part 1

Herding Cats

Gano, Atlas Books, 2007. What factors lead to software project failure?” “Automated Root Cause Isolation of Performance Regressions during Software Development,” Christopher Heger, Jens Happer, and Roozbeh Farahbod, ICPE ’13, April 21?24, What Are Problem Causes of Software Projects? Lehtinen and Mika V. 29 May 2013.

2014 45
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Cone of Uncertainty - Part Cinq

Herding Cats

Barry Boehm's work in “Software Engineering Economics”. 4] Defense Acquisition Guide , Chapter 4, Systems Engineering , 15 May 2013. [5] Software Engineering Economics”. Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10] Software Eng., 1, 2007, pp. Prentice-Hall, 1981.