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What is IT Service Management?

The IIL Blog

LEAN processes emerged in 1991, with the Agile Manifesto launched by a group of software engineers in 2001. Service Integration and Management, aka SIAM, was developed in 2005. As ITSM evolved, so did the ways of delivering Information Technology services.

2007 78
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Thinking By Sprinting: What Cognitive Science Tells Us About Why Scrum Works

Scrum.org

Why our brain is not built for software engineering. Although our brain is a marvel of evolution, it has not evolved to excel at the kind of knowledge work (Davenport, 2005) that we actually do most of the time. 2005) Thinking for a living. Below are some of the limitations of our brains that we have to consider.

2002 205
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Basis of Estimating Software Development

Herding Cats

Software Sizing and Estimating: Mk II FPA , Charles Symons, John Wiley & Sons, 1991. Estimating Software Costs: Bringing Realism to Estimating , Second Edition, Capers Jones, 2007. Software Metrics: A Rigorous and Practical Approach, Thord Edition , Norma Fenton and James Bieman. Prentice Hall, 2000.

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Resources for Cone of Uncertainty

Herding Cats

"Improving Software Development Tracking and Estimation Inside the Cone of Uncertainty," Pongtip Aroonvatanaporn, Thanida Hongsongkiat, and Barry Boehm, Technical Report USC-CSSE-2012-504, Center for Systems and Software Engineering, University of Southern California, 2012. 37-48, 2007. Accurate Estimates Without Local Data?”

2007 34
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Cone of Uncertainty - Part Cinq

Herding Cats

Barry Boehm's work in “Software Engineering Economics”. 4] Defense Acquisition Guide , Chapter 4, Systems Engineering , 15 May 2013. [5] Software Engineering Economics”. Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10] Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10]

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Cone of Uncertainty - Part Trois

Herding Cats

Barry Boehm's work in “Software Engineering Economics”. 4] Defense Acquisition Guide , Chapter 4, Systems Engineering , 15 May 2013. [5] Software Engineering Economics”. Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10] Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10]

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Cone of Uncertainty - Part Cinq (Updated)

Herding Cats

Barry Boehm's work in “Software Engineering Economics”. 4] Defense Acquisition Guide , Chapter 4, Systems Engineering , 15 May 2013. [5] Software Engineering Economics”. Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10] Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10]